Tecvoc school in Bontoc offers English language proficiency course
by Juliet Saley
BONTOC, Mt. Province (28 April) -- Some 30 grantees of the PGMA-Training for Work Scholarship Program(TWSP) are now undergoing training at the Xijen Institute of Technology here on English language communication skills to pursue a career in the booming call center industry.
According to Joel Fagsao, Chief Executive Officer of Xijen, the Xijen Institute of Technology has opened last April 18 an English Language Center. It is the 4th school in the Cordilleras to be granted a permit by the Technical Education and Skills Development Authority(TESDA) to offer the English Language proficiency course. The three other schools are in Baguio City.
Fagsao said the grantees are required to undergo 100 hours training. US Peace Corps volunteers Dan Macintosh and Nancy Yount are helping out in the English Language Training Center by conducting American Accent Workshops and American Culture to the trainees.
After completing the required number of hours of training, the trainees shall undergo a competency assessment to be conducted by the TESDA and if they pass, national competency certificate will be given to them which they can use for employment.
Fagsao said CProof Technologies, a new call centers company based in Baguio City expressed interest to conduct job interviews at the Xijen after the trainees have completed the 100 hours training.
He said there are many call center agents from Mt. Province who are employed in Manila and Baguio call centers. He hopes to invite call center companies to set shop in Bontoc or look at the province as an expansion area.
Opening a call center in Mountain Province will help in the employment woes, Fagsao said adding that telecom companies should now look into the setup of fiber optic cables in the provinces to attract call center establishments in the rural areas.
There are an estimated 600,000 call center agents needed up to year 2010. (PIA MP) [top]