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PIA Press Release

Capitol, call center company vow to strengthen English proficiency in Negros Occidental

Negros Occidental (26 September) -- The provincial government and Teleperformance (TP) vowed to help strengthen the English proficiency of Negrenses to meet the requirements of the call centers in Bacolod City.

Negros Occidental Governor Joseph Maraņon met with TP officials who signify their interest in helping the provincial government in its initiatives in improving the English teaching skills of teachers and the English speaking skills of students.

Teleperformance Director for Operations Rich Loveland said that the company will also be helping the province align the students' capabilities to the standards of contact center.

Loveland told the governor and Board Member Emilio Yulo, chairman on the committee on education that the company can offer as many jobs as the local government wants as long as there are enough English speakers. The only hindrance to the growth of the industry is the English capabilities of applicants, however, once address jobs will be limitless, Loveland added.

Loveland further stressed that contact centers are here to stay as Philippines is the number one spot for US Business.

Teleperformance which started its operations last year now employs more than a thousand employees and is still in the process of hiring additional of 500 call center agents in the next three months.

Maraņon also offered to Teleperformance its vacant lot beside Philippine National Bank in Lacson Street as future site for expansion.

Both parties also plan to establish a call center training school as a training venue for prospective call center employees.

A regular meeting is set between the provincial government and TP to pursue the plans

Meanwhile, the Philippine National Red Cross- Negros Occidental Chapter has recently conducted a 3-day Basic Life Support and CPR Training to a total of 11 TP employees.

The training was conducted in line with the requirement of Department of Labor and Employment for every Health and Safety Committee members to undergo basic life support training.

The 3-day training includes bandaging, proper way to carry a victim, how to respond confidently to cardiac, respiratory and choking emergencies until medical help arrives.*(PIA/EAD) [top]

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