RP named 2nd top BPO destination in Asia-Pacific
By Venus May H. Sarmiento
Pangasinan (13 February) -- The City of Manila has been named the second top Business Process Outsourcing (BPO) destination in the Asia-Pacific region by the International Data Corporation (IDC), just three months after the Philippines was named as the 'Offshoring Destination of the Year' by the United Kingdom's National Outsourcing Association last October.
In the IDC list, Manila was ranked no. 2, second only to Bangalore, India.
Three other Philippine cities have been included by the London Financial Times in the survey of 'Top Ten Asian Cities of the Future', thus validating the country's position as a major player in the global offshoring and outsourcing (O&O) market.
Quezon City ranked 7th, Cebu 8th and Davao 10th in the survey commissioned by the London Times, comparable with cities like Hongkong, Singapore and Taipei which were the top three.
President Gloria-Macapagal-Arroyo announced that her administration has targeted a 40% growth rate in the country's O&O sector for this year and 40% growth target in the workforce "in order to cope with the industry demands".
"These distinctions from the O&O sector and global ICT firms provide our investor friends, who have come to E-services Philippines, with objective third party assessments of our O&O capabilities," the President stressed.
According to the President, the runaway growth of the O&O industry has echoed throughout the entire system, spawning impressive growth on other sectors like real estate, telecommunications, food and retail among others. (PIA-Pangasinan) [top]