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PIA Press Release

CSC sets August 12 deadline for nomination of outstanding HRMO

by Rutchie Cabahug-Aguhob

Cagayan de Oro City (5 August) -- The Civil Service Commission (CSC), region 10, is accepting nominations for the various awards under its "Mamamaya Muna, Hindi Mamaya Na" Program (MMHMNP), until Aug. 12, this year.

Lourdes Clavite-Vidal, Regional Director of CSC-10, said the MMHMNP is a government-wide campaign to address the need for behavioral reforms in the bureaucracy geared towards client satisfaction by institutionalizing courtesy and quick service to the public as standard norms.

It also aims to confer immediate recognition of employees for acts of courtesy and prompt services, provide the public with a redress mechanism for grievances against discourteous employees and red tape in government agencies and to break the cycle of frustration and disaffection pervading public sector transactions and restore the people's faith in government.

Among the elements of the MMHMNP are the following: "Ang Magalang Bow," a mechanism which incorporates into the daily work culture of government employees, standard responses in dealing with the public, such as, those demonstrated in face-to face interaction with clients and reception of phone calls from the general public as well as in the wearing of name tags/office ID for easy identification.

"Gantimpala Agad" instituted as a quick grant of incentives ad rewards to government employees for rendering service with utmost courtesy and dispatch.

"Bilis Aksyon," features a quick process of resolving grievances against government employees for discourtesy, red tape, failure to attend to clients or not acting promptly on public transactions and similar acts.

Meanwhile, Clavite said CSC's 108th anniversary celebrated in September will be highlighted by the search for Outstanding Accredited Agency, Outstanding Human Resource Management Officer/Assistant, Best Bilis Aksyon Partner and Gantimpala Awards.

No monetary awards will be given to winners. However, the award will form part of their employee records. They will also be given certificates of recognition and will be duly recognized in the awarding rites of the PCS celebration.

"Their names will then be published by the CSC in appropriate bulletins and information materials to enhance the image of public service," Clavite added. (PIA 10) [top]

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