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PIA Press Release

PGMA lauds TESDA scholar now employed in call center

By Mai Gevera

Davao City (5 February) -- In her visit to this city for the Cyber Corridor Project week-long tour, President Gloria Macapagal-Arroyo cited Sarah Flor Ninal, one PGMA scholar who is now absorbed in the business process outsourcing Concentrix at the Damosa IT Park.

"Sarah" wrote a letter to PGMA expressing her gratitude for the scholarship grant given her through the Pangulong Gloria Scholarships Program being implemented by the Technical Education Skills Authority (TESDA).

President Arroyo mentioned Sarah as one of the 44,108 individuals who benefited from the skills development training for BPO and used such opportunity for her career advantage.

Before getting the scholarship, Sarah used to work at INTEL Gateway Park in Cavite but unfortunately lost job when the company closed down its operations in the middle of the global financial crisis.

Jobless and away from home, she decided to return to Davao and applied for the PGS program which was at its peak of implementation in April 2009. She took the Finishing Course for Call Center Agent and received a TESDA certificate last December 18, same year.

Now equipped with proper training plus experience, she was immediately absorbed by Concentrix, a business processing outsourcing company at Damosa IT Park, Lanang, Davao City.

PGMA visited Concentrix Davao to check on the development of the Cyber Corridor Project, one of the development priorities of the PGMA aimed at developing a cyber industry in the country, building upon the potentials and opportunities of ICT investments, services and activities.

Davao City is among the 10 cities being promoted as the Top 10 New Wave Cities billed as the new destinations of the ICT industry. It was chosed for having the talent and manpower, state of industry-relevant infrastructure, local costs and business friendliness.

Apart from the 10 cities are Metro Manila and Metro Cebu which are classified as ICT Centers of Excellence. (PIA XI) [top]

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