DOT aims for LTO offices to be ISO certified by September 2010
by Lito Dar
Baguio City (13 February) -- In an effort to provide excellent services to its clientele, the Department of Transportation and Communication (DOTC-CAR) working for an International Standard Organization (ISO) certification for service and management excellence.
According to DOTC-CAR Regional Director Federico Mandapat said the Baguio Licensing Office has already been certified by ISO in April 2009. For the district or licensing offices of DOTC-CAR in Bangued Abra, and Tabuk Kalinga, they are expected to be ISO- certified by April 2010.
The LTO Licensing Offices in Bontoc, Mountain Province and Lamut Ifugao are expected to pass ISO certification by September 2010.
Meanwhile, in a regional DOTC Ulat sa Bayan held last Saturday, Mandapat reported that DOTC-CAR generated about P1.124 Billion in revenues, registered more than 540,000 motor vehicles, issued more than 404,000 licenses, apprehended more than 92,000 drivers violating road worthiness rules and filed more than 103,000 during the term of President Arroyo or from from 2001 to present.
Mandapat also reported that since 2007, the DOTC-CAR district offices in Benguet, Baguio, Abra, Ifugao, Kalinga and Mt. Province have been fully computerized in line with the government's effort to ensure the public and the DOTC-Land Transportation Office clientele in the region would not be left out during this time of Information Technology era.
DOTC Undersecretary Guiling Mamondiong, who graced the said Ulat sa Bayan lauded the President for pushing for the full computerization of the licensing offices of DOTC, which according to him, provided a more efficient and effective service, which also resulted into a decrease in red tape and graft and corruption cases.
Mandapat though stressed that the contracting public's help is essential in on the issue of "fixers" that remains to hound DOTC licensing offices. "There would be no fixer issue or problem, if there were no people who will be transacting with them," Mandapat said. (PIA) [top]