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PIA Press Release
2010/02/26

La Carlota City Citizen's Charter turned over to CSC

Bacolod City (26 February) -- A guidebook on city government key services called the Citizenís Charter was formally presented to Civil Service Provincial Director Fernando O. Mendoza by La Carlota City mayor John C. Honrado, recently.

It was attended by members of the Sangguniang Panlungsod, school principals and teachers, LGU employees and barangays officials.

The Citizen's Charter Manual is a product of the coordinated efforts of the various department heads and technical research personnel, and primary by the 12-member working committee of the Anti-Red Tape Act (ARTA), or Republic Act 9485.

The manual is in book form containing 182 pages. It enumerates and specifies the services offered by individual offices, what it is all about, including the estimated time required to process the transactions.

This is the roadmap to local government services available and the potential efficiency of every department to dispense them at a faster timetable. (PIA/cad) [top]

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