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PIA Press Release
2010/05/29

Baguio City Census serbilis center caters up to 1,341 clients a day

Baguio City (29 May) -- The National Statistics Office (NSO) Census Serbilis Center in the city catered a total of 1,341 clients in a day. This was the scenario NSO recorded last Monday, May 25.

According to NSO Regional Director Olivia Gulla, May is usually the peak month for NSO in terms of the number of clients. The 1,341 clients recorded is the biggest so far as students and board examinees are rushing in to get a copy issuance of security papers of their civil registry documents.

"We always do our best to cater to all of our daily clients. We open up the seats to the clients even before their opening at 8:00am. We don't have noon breaks as we maintain a skeletal force and extends our cut-off time at 4:00 pm," Gulla said.

In 2009, the NSO Serbilis Outlet serviced an average of 720 clients a day. For this year, increased in daily clients have been recorded. In the first quarter of 2010, NSO had an average of about 810 clients a day and for April it increased to an average of 914 clients per day. For this month, as of May 25, the NSO is averaging 1,072 clients per day.

Gulla is appealing to the public not to rush on getting their security papers and as much as possible avoid getting them during the peak months to avoid the very long lines in the NSO Serbilis outlet. For parents, too, not to bring their children to lessen the overcrowding at the NSO office during this busy month.

According to Gulla, NSO's latest copy issuance of security papers do not have expiration dates and can be used as official documents for a long period. Only foreign embassy offices require a latest copy or those issued within six months.

She is calling on students who would enroll for the second semester to get their document such as birth certificate on the lean months like July or August.

Gulla is also reminding the public that an authorization and ID of the document owner together with requester's ID are required if the one requesting is not the owner, parent, spouse, direct descendant or legal guardian of the owner of the document.

Meantime, the NSO Serbilis Outlets will be turning eight years on May 30. In its continuing effort to give the best and quality service to the Filipino people, the public can now get their security papers in Serbilis Outlets anywhere in the country.

According to Serbilis Outlet Supervisor Gerard Tolito, through the Serbilis Outlets, people do not need to go to their home province a or to the NSO Central office anymore to get a birth or marriage certificate.

"NSO has a centralized database wherein the public can now get their civil registry documents anywhere through the Serbilis Outlets," Tolito said. (PIA) [top]

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