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PIA Press Release

DTI advises public to demand solicitation permits from house-to-house peddlers

by Rey Anthony Chiu

Tagbilaran City (8 October) -- PROTECTING unsuspecting consumers from getting sub-par products in the light of the resurgence of persistent peddlers in the rural areas, the Department of Trade and Industry (DTI) advises: ask for their home solicitation permits from the DTI.

The often pitiful complaints of consumers getting the lousy end of deals in these peddling activities have often been the subject of radio complaints in Bohol stations, most of them dealing with defective products and furnishings or lousy services.

Guesting the weekly Kapihan sa PIA on the occasion of the Consumer Welfare and Protection Month in October, DTI Provincial Director Nanette Arbon and consumer division chief Joe Hibaya discussed in the hour-long radio program the basic consumer rights and responsibilities in the midst of mass produced goods, some of below quality standards riding on the markets.

The Kapihan on the same day also coincided with a DTI and City Mayor Dan Lim organized task force raid on an establishment at the Bohol Quality Mall. It was the second one at the mall, both of which have been in the receiving end of complaints filed by discontented consumers.

Vending and peddling activities can only have the green light after the proponents have secured the necessary home solicitation permits from the DTI, explains Arbon to radio listeners across the province.

The permit would then contain the identified area and coverage, the duration of the activity, which should only be within office hours so the buyers can verify with DTI and the permit also contains the personnel of the company involved in the activity, clarifies Hibaya.

Absent that, at least they should have a valid barangay permit issued for them, Hibaya added assuring listeners that the DTI consumer protection network with the barangays have been developed enough to be reliable.

The consumers have the right to safety, Hibaya points out and that should also allow them to seek for the right information about the product they are going to buy then they choose the product with informed decision, Hibaya pointed.

For imported products, DTI said consumers should look for the genuine International Clearance Certificate (ICC) marks. For local manufactured goods, they should at least bear the Philippine Products Standard to sport the PS mark, hinted the DTI authorities.

While people would still unwittingly go for the low-priced often sacrificing quality, at least they have been duly informed through the right labels of the products they get.

Succeding complaints, Hibaya said may be coursed through the local DTI but the standard procedure is to go through the store’s consumer welfare desks (CWDs) for facilitation of action. (PIA) [top]

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