Quezon City (11 October) -- President Gloria Macapagal-Arroyo formally opened Convergys One, the Philippine corporate headquarters of business process outsourcing (BPO) industry leader Convergys Corporation along Ayala Avenue in Makati City.

The President expressed her appreciation to the officials of the company for "keeping up as the biggest call center and BPO company in our country."

In welcoming the President, Dougherty, Convergys President and CEO, said Convergys One "is a testament to our continued belief in the Philippines and the dedication, commitment and entrepreneurial spirit of the Filipino people."

From a single contact center facility in 2004, Convergys has grown into one of the largest call center operations in the country. It now operates six contact center facilities in Metro Manila and one in Cebu City, aside from a training facility in Makati City and an off-site recruitment center in the University Belt in Manila.