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PIA Press Release

Displaced OFWs avail of OWWA's help desk

Iloilo City (9 February) -- As of February 4, some 27 displaced overseas Filipino workers (OFWs) of this region have availed of the services of the Help Desk set up by the Overseas Workers Welfare Administration (OWWA) in step with the government efforts to help OFWs adversely affected by the global crisis.

OWWA 6 Family Welfare Officer Rizza Mapa said the Help Desk located at the OWWA 6's office in General Luna St., Iloilo City started operations last month.

Mapa said most of the displaced OFWs who sought the assistance of the Help Desk are landbased workers from the province of Iloilo. They were either terminated or retrenched from their respective jobs abroad brought about by the global economic slowdown.

It will be recalled that Labor and Employment Secretary Marianito Roque issued Administrative Order No.23 series of 2009 for the establishment of DOLE Help Desks to be set up in all OWWA Regional Welfare offices nationwide except in the National Capital Region where economically displaced workers (EDWs) are served by the National Reintegration Center for OFWs.

The Help Desk aims to facilitate the delivery of assistance and services for the EDWs due to the global financial crisis.

Aside from OWWA, the Help Desk is composed of personnel from the Philippine Overseas Employment Administration, Bureau of Local Employment and Technical Education Skills Development Authority.

These agencies will provide immediate response to the EDWs request for assistance and ensure the availability of facilities and materials in providing the affected workers livelihood trainings and loans, job referrals to local and overseas vacancies, legal assistance and counseling.

The DOLE Regional Directors were also tasked to oversee the operationalization of the Help Desks.

OWWA 6 has also activated a hotline intended to respond to all relevant questions on available assistance along with ongoing interventions for the displaced OFWs.

The hotline number which is available on a 24-hour basis is 09178963111. (PIA) [top]

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