BPO industry seen as key drivers of economy, jobs
by T. Villavert
Iloilo City (10 February) -- The number of workers in the business process outsourcing (BPO) sector has ballooned from only 4,000 in 2001 to 400,000 today, mainly due to government's rational and strategic act to foster a digital culture that maximized the benefits of ICT.
This was disclosed by President Gloria Macapagal-Arroyo during the 9th e-services Global Sourcing Conference and Exhibition, where she emphasized that "BPO and e-services are key drivers of the economy, generating investments and jobs, alleviating poverty and improving the lives of the people. We are proud to be among the world's leaders in these fields".
"Our BPO industry continues to boom as global cost-cutting is sent to outsourcing. The Philippines is ranked among the most attractive off-shoring destinations in the world because of cost competitiveness and more importantly the country's highly trainable, English proficient, IT-enabled quality manpower," the President said.
She said that the Cyber Corridor in her super regions economic development plan has been "lengthened" from Metro Manila, Iloilo, Bacolod, Cebu and Davao to include Baguio, Dagupan Tarlac, Pampanga, Metro Bulacan, Metro Rizal, Metro Cavite, Metro Laguna, Metro Batanagas, Dumaguete and Cagayan de Oro.
Moreover, the President said the Philippines is in a better position to weather the current financial crisis because of the "rebooting" of the economy several years before there was a hint of a financial crisis.
The Malacanang press report disclosed that President Arrroyo also expressed confidence that with the reforms in revenue collection and generation, fiscal controls and banking now in place, she initiated, "we remain cautiously optimistic that our resources and plans will allow us to manage our way through this time".
She added that the package of reforms has held the country in good stead" with an 8 percent growth in its gross national product (GNP) in 2007 and 6 percent in 2008, when almost a third of the world went into recession, the Malacanang press report disclosed. (PIA 6) [top]