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PIA Press Release
2009/02/14

Xijen College of Mt Province offers free training for call center agents

by Andrew Doga-ong

Bontoc, Mt. Province (14 February) -- Training programs will continue to be offered to equip jobseekers to the booming Business Process Outsourcing (BPO) industry in the country.

This, as the Xijen College of Mountain Province, in partnership with the Technical Education and Skills Authority (TESDA), the Public Employment Service Office (PESO), and the Business Process Association of the Philippines (BPAP) is offering a one-month free training for call center agents.

The TESDA provides tuition subsidy and allowance of trainees through its PGMA- Training for Work Scholarship Program.

PESO Officer Ernesto Emilio said qualified trainees are at least second year college, able to read, write and can speak English and not more than 50 years of age. The PESO is tasked to help the Xijen College of Mountain Province recruit trainees who are determined to work in the call center companies.

Emilio is advising interested trainees to register at the PESO office at the provincial capitol or at the Xijen College of Mt. Province in Callutit, Bontoc.

Xijen College Call Center Coordinator Jason Paleg said trainees who finish the training will be endorsed to call centers in Baguio City. Records at the Xijen College showed that of their recent 13 call center trainees, 9 are already working in the different call centers in Baguio City and Manila.

Paleg said BPO industry, especially call centers have become a popular career choice for employees young and old.

BPAP authorities recoded the increasing number of workers in the BPO industry which now employ 371,965 with call centers employing 227,000 people.

"Our BPO industry continues to boom as global cost-cutting is sent to outsourcing. The Philippines is ranked among the most attractive off-shoring destinations in the world because of cost competitiveness and more importantly the country's highly trainable, English proficient, IT-enabled quality manpower," President Gloria Macapagal-Arroyo said during the 9th e-services Global Sourcing Conference in Manila last week. (PIA Mountain Province) [top]

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