First call center in Region 8 formally starts operations on March 2
Tacloban City (February 28) -- Eastern Visayas finally has its first call center, thanks to the unrelenting efforts of Leyte Governor Carlos Jericho Petilla who is really determined to make Leyte and the Eastern Visayas Region, an IT hub.
Illinois-based APAC Customer Inc. will start its operations in Leyte, on Monday, March 2, 2009 as the first call center locator not only of the Leyte ICT Park but as the first call center in the Eastern Visayas Region.
Governor Petilla announced the inauguration of APAC last week, during the launching of eSkwela ICT Center in Tanauan, Leyte.
APAC, a leading provider of customer care service and solutions for market leaders in healthcare, financial services, business services, publishing, travel/entertainment, and communications, was one of the business leaders and investment groups which met with President Gloria Macapagal Arroyo in New York during her US trip in June of 2008.
No less than APAC's CEO, Mr. Michael Marrow will be around during the inauguration. He will be accompanied by APAC Vice President for International Affairs, Mr. Doug Almond.
US Embassy Consul for Commercial Affairs, Mr. Patrick Wall, is one of the important guests during the inauguration where the first call from its client MEDCO will be received.
APAC's 3,000-square meter site, the only call center of its size in Leyte, will initially have 140 employees before filling up its capacity with 1000 workers coming from around 22 universities and colleges producing around 6,000 graduates every year.
Governor Petilla said the presence of APAC, a major BPO firm, in the province would help ease the unemployment not only of Leyte but of the entire Region 8.
APAC Customer Services, Inc. is a leading provider of customer care services and solutions for Fortune 500 market leaders in healthcare, financial services, business services, publishing, travel and hospitality, and communications. APAC partners with its clients to deliver value-added solutions designed to enhance bottom line performance by serving their customer service needs.
APAC is publicly held (Nasdaq: APAC) with nearly 35 years of experience and more than 8,300 professional contact management employees across the U.S. and the Philippines. APAC is looking for candidates to fill both full-time and part-time positions. The company has job openings year-round with additional opportunities available during the holiday season.
In addition to their customer call management sites across the U.S, APAC also has a growing atHOMETM program which allows some of their employees to work from home while serving the customer care requirements of their clients. (PIA 8) [top]