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PIA Press Release
2009/10/05

Verification and grievance system set up in 4Ps areas

Legazpi City (5 October) -- The Department of Social Welfare and Development (DSWD) Bicol field office here recently conducted an orientation on Compliance Verification System (CVS) and Grievance Redress System (GRS) of the Pantawid Pamilyang Pilipino Program (4Ps).

The CVS was designed to monitor and provide feedback on the beneficiaries' status relative to their compliance of the conditions as provided by 4Ps.

The conditions laid out are: to have a pre-natal and post-natal care for pregnant women and be attended by a skilled birth attendant during childbirth, parents and guardians must attend family planning sessions, mother's classes and parent effectiveness seminars, children 0-5 years old must receive regular preventive check-ups and vaccines, children aged 5 years old must attend day care of pre-school classes at least 85 per cent of the time, and children 6-14 must enroll in elementary or high school and attend at least 85 per cent of the time.

The result of the monitoring will serve as the basis for the periodic payment of the cash grant. Non-compliance of the conditions would mean either deduction on the cash grant, suspension or termination from the list of grantees.

The teachers and the health personnel will have a vital role in the verification of the compliance of the conditions as mentioned.

Meanwhile the GRS aims to resolve grievance effectively and expeditiously in a transparent manner. It is intended to provide a venue for the beneficiaries and the public where all the queries and complaints will be responded. The GRS will also serve as a guide for the implementers and the partners who are directly involved in the implementation of 4Ps, how to handle and resolve grievance that will inevitably emerge.

Beneficiaries and non-beneficiaries can complain about non-exclusion, exclusion, payment received, and provision of education and health services, corruption or embezzlement, political abuse of power and complain about suspension or termination due to non-compliance of the terms and provisions.

The two-day activity was done in all the 4Ps areas in the municipalities of Esperanza, Balud, Cawayan, Placer, Monreal, Uson, Claveria, and San Pascual in Masbate province and Libon in Albay last week, September 14-18, 2009.

In attendance were the head of schools, teachers, nurses, midwives, doctors and other stakeholders on the first day while parent leaders of the beneficiaries and political leaders were given orientation on the second day. (SMU-DSWD/PIA) [top]

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