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PIA Press Release
2009/10/13

Coop asks consumers not to always blame CAGELCO

Maddarulug, Solana (13 October) -- Cagayan Electric Cooperative I (CAGELCO I) General Manager Engr. Tito R. Lingan has pleaded to its member consumers not to always put the blame on them whenever there are brown-outs.

CAGELCO earned negative comments from consumers when it took them several days before electric lines of the member consumers were restored. They also gained several unpleasant comments when their telephone lines were unserviceable that failed them to explain to the public the reasons why many lines are still not energized.

Lingan explained that after typhoon "Pepeng", several posts fell down that need to be restored and during that time they waited for the National Grid Corporation of the Philippines (NGCP), formerly TRANSCO, to tap the power to them for the energization of the mainlines.

He said almost all main lines are already energized; however, there are some isolated lateral lines which were heavily damaged by the super typhoon that are still on rehabilitation.

Lingan also explained that they don't hang their phones; it just happened that their telephone lines incurred a problem also that's why they cannot hear the calls of their clients.

For the lateral lines that are still unserviceable, Lingan said their technical men are now working on it to rehabilitate them, which were destroyed during the typhoon.

"Please don't always put your blame on us because sometimes we are not the cause of the problem whenever there are problems with regards to our electricity," Lingan said.

Sometimes NGCP is the root cause of the problem but they don't explain it on air that's why consumers always put their blame to CAGELCO, Lingan added.

Lingan further pleaded to member consumers to find time to visit their office so that the officials could explain the root cause and reasons of brown outs and other problems with regards to their membership and other issues and concerns. (Oliver B./PIA 2) [top]

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