Presidential Communications Operations Office



  PIA Bldg, Visayas Ave, Diliman, Quezon City, Philippines
  Thursday, 4 June 2020 News Before 1 Feb 2012. Click for Latest
Web PIA  
 
home
 
about
 
fotos
 
info
 
links
 
ncrr01carr02r03calmimr05r06r07r08r09r10r11r12r13
 << June 2020 >> 
S M T W T F S
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30
Special News Editions:
English.Tagalog.Cebuano
Ilocano.Waray.Hiligaynon
Pangasinan.Other
PIA Specials:
NEW! Cabinet Officials
Jobs.Slides.Specials.Ads. Events.ASEAN.Multimedia
Visitors since 15 Feb 2011:
PIA News Archive:
English.Tagalog.Cebuano
Waray.Hiligaynon.Ilocano
Pangasinan.All
PIA Archive News Reader

PIA Press Release
2007/10/04

DTI conducts CE program in Northern Mindanao

by Rutchie Cabahug-Aguhob

Cagayan de Oro City (4 October) -- The Department of Trade and Industry (DTI) has launched the DTI-Certified Business Establishment/Store (CE) Program in Northern Mindanao.

"The DTI-CE program aims to give due recognition to establishments that uphold the rights of consumers and practice responsible business where consumers indeed get the value for their money," Regional Director Alicia V. Euseña of DTI, region 10, said.

Euseña said the program encourages the setting up of a sustainable Consumer Welfare Desk (CWD) or a DTI-recognized customer service counter that provides information to consumers and serves as mechanism for speedy resolution of consumer complaints.

"Setting up of a CWD in an establishment gives customers the assurance that their complaints will be acted upon immediately," she said.

Among others, the objective of the DTI-CE program is to promote and foster the highest level of business ethics and uphold a fair and honest marketplace through voluntary self-regulation and service excellence.

Target participants of the program are all business establishments nationwide which falls under the following categories: I - supermarkets, II - department stores, III - appliance centers, IV - hardware stores and V - DTI accredited service and repair shops.

Meanwhile, Elvira A. Cajigas, Chief of DTI-10 Consumer Welfare Division said the DTI-CE level of awards include the following:

Gold - for establishments which have achieved the silver requirements plus some elements aligned to the International Standards Organization (ISO) 9000.

Silver - for those which have achieved the bronze requirements plus social responsibility.

Bronze - for their compliance of the Fair Trade Law, i.e., Consumer Act, Price Act, Price Tag Law, Products Standards (PS)/Import Commodity Clearance Law plus the CWD.

On the other hand, Cajigas said the ISO 9000 family of standards represent an international consensus on good management practices with the aim of ensuring that the organization can time and again deliver the product of services that meet the client's quality requirements.

Included among the scope of ISO 9000 are business registration and licensing except the Philippine Contractors Accreditation Board (PCAB) and PS Law, sales promotion and consumer complaints. (PIA 10) [top]

|«  prev  next  »|
DAILY NEWS LIST:
»OCD opens hotlines when disaster strikes
»BON now with tighter policies
»9 projects up for Ahon Bayan funds
»New Bankerohan bridge feared to miss Davao mayor's deadline
»Multi-sectoral consumer program in Davao City carried out
»Davao steadies call-center manpower sources
»New PAF TOG-10 chief named
»DOLE names successful nurses in the 2006 voluntarily retake exam
»DTI conducts CE program in Northern Mindanao
»Oro Chamber to cite 12 most inspiring Normin entrepreneurs
|«  prev  next  »|

Philippine Official Gazette | Office of the President | Presidential Communications Operations Office
For comments and feedback, please email PIA Newsdesk
Copyright © 2005 Philippine Information Agency
PIA Building, Visayas Avenue, Diliman, Quezon City 1101 Philippines