Global downturn only affects few BPO segments, says expert
By Mai Gevera
Davao City (12 November) -- Only few segments of the Business Process Outsourcing (BPO) industry are affected by the global financial crisis.
E-services Global Sourcing Conference and Exhibition project advisor Rose Kwan said that while talks are circulating that more workers in the BPO companies might lose jobs, she said the industry still remains active especially those located in the Philippines.
"In this time of crisis, many companies would like to reduce cost and the best way to reduce cost is still business process outsourcing," she said.
Experts believed that the Philippines is taking advantage on the global downturn as it remains one of the most recommended countries for business outsourcing.
Kwan explained that the country remains to offer reasonable cost for BPO operations with reliable human resource competitive enough as compared to other BPO market players.
In the Philippines, only few BPO segments are affected. These are mortgage loans of real estate companies as well as retail. However, the sectors which are expected to remain standing despite the crisis are the energy and the technology sectors.
To further strengthen Philippines and Asia Pacific's foothold in the global ICT and BPO marketplace, Center for International Trade Expositions and Missions (CITEM) will be holding the e-Services Global Sourcing Conference and Exhibition on February 9 to 10 2009 at the SMX Convention Center, Pasay City.
The conference will gather more than 2,000 leaders, decision makers, and centers of excellence in the global ICT spectrum.
More than 200 local and international exhibitors will also establish presence, make business, and form alliance with clients and industry partners throughout the world.
Last year's conference and exhibition recorded $ 41.5 worth of initial deals and attracted global companies like Wachovia, General Atlantic, Accenture, Google, Tholons, TPI, Mera Networks, Camelot, ITC Networks, Wipro, Eximsoft, and more. (PIA) [top]