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PIA Press Release
2010/11/12

Davao eyes non-voice BPO industry

by RG Alama

Davao City (12 November) -- Davao City is looking to non-voice Business Process Outsourcing sector as a new growth area.

Jason Magnaye head of the Davao City Investment and Promotions Center said that non-voice BPO sector is a growing industry in the global market,

Non-voice industry includes software development, data entry and data conversion, medical transcription and web design services.

"The requisites for the industry are already here," Magnaye said. Among these factors include communication facilities, physical infrastructures and human resources and these are present in the city.

Magnaye says that some investors are hesitant to locate in the city because of peace and order situation but the DCIPC chief would like to believe there are other reasons on their hesitation to invest in the region.

He thinks some companies are still not keen on expanding outside the Metro Manila area. Thus the city is trying to woo IT companies who are willing to invest outside Metro Manila.

"We must focus on areas where we are strong at at kung saan tayo tumutok. (Where we could focus) Magnaye said on current efforts to identify the city's strong points in luring further IT investments.

Davao City is intent on developing IT industry. Just this year it was hailed as the Top Next Wave City by the Business Processing Association of the Philippines (BPAP) and the Commission of Information Communication and Technology (CICT).

In the awards the City received high marks on the criteria of human resources, infrastructure, business environment and cost of doing business.

In the BPAP reports Davao City hosts 20 outsourcing companies employing 8,500 workers. (PIA XI) [top]

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