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PIA Press Release
2009/07/02

RP outsourcing leaders laud BNEFIT; Bacolod BPO industry growing

Bacolod City (2 July) -- Leaders of the Philippine’s outsourcing industry lauded the efforts of Bacolod-Negros Occidental Federation for Information and Communications Technology (BNEFIT) for making Bacolod one of the "Ten Next Wave Cities (NWC)" in the information technology-business process outsourcing (IT-BPO) industry.

The same recognition was also given to local stakeholders from Iloilo and the other NWC's during the kick-off yesterday of Convergence 2009, a nationwide Cyber Corridor Road Show of the Commission on Information and Communications Technology (CICT) and the Talent Caravan of the Business Process Association of the Philippines (BPAP).

Councilor Jocelle Batapa-Sigue, chair of the committee on communications, along with members of (BNEFIT), represented Bacolod City in the national videoconferencing at Teletech - Bacolod to kick off Convergence 2009 in Quezon City.

Speakers during the Convergence 2009, which banners the theme "Empowering the Filipino through ICT," urged the next wave cities in the outsourcing and off-shoring (O & O) industry to benchmark beyond their neighboring cities and instead compete with cities in Singapore, India, Malaysia and the rest of the world.

There are already 370,000 workers in the business process outsourcing (BPO) sector generating a total revenue of $6 US Billion as of 2008 today and is set to grow by 20 percent by end of this year, CICT Secretary Ray Anthony Roxas-Chua III said.

In Bacolod, the current number is about 5,000 employees and will eventually increase also by 20 percent or a thousand more workers as demand grows before the year ends with the entry of new players, Batapa-Sigue said.

Economic resiliency marks the growth of the ICT and BPO industry in the Philippines because of the talent supply, the quality of processes and the reasonable costs of setting up a business in the country, Tholons Chairman and CEO Avinash Vashistha said.

As part of her presentation, Batapa-Sigue highlighted the incorporation of BNEFIT with the Securities and Exchange Commission as a non-stock, non-profit multi-stakeholder organization to involve all the stakeholders from the industry, academe, and government and private/business sectors and the creation of a website named www.bnefit.org to link all the IT-BPO practitioners in Bacolod and Negros Occidental and provide accessible information to investors.

Batapa-sigue underscored the dynamic programs of her committee and BNEFIT to encourage the creation of 13 IT Parks accredited by the Philippine Economic Zone Authority (PEZA), six of which were already presidentially-proclaimed and occupied by players in the industry such as TeleTech, Teleperformance, Convergys, Focus Pacific Communications, Telequest BPO, and Next Level IT Teleservices. Recently, the Sangguniang Panlungsod has endorsed to PEZA the application of Lopue’s South Square as an IT zone and to be known as Transcom Bacolod Center with the addition of another call center- Transcom Asia- to open in September.

The celebration of the National ICT Month in Bacolod with the theme "English: Your Key to Global Competitiveness" was capped by the training of some 50 English teachers from various Bacolod public schools on the standards of English in the IT-BPO sector. (Batapa News/PIA/EAD) [top]

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