Presidential Communications Operations Office



  PIA Bldg, Visayas Ave, Diliman, Quezon City, Philippines
  Thursday, 19 September 2019 News Before 1 Feb 2012. Click for Latest
Web PIA  
 
home
 
about
 
fotos
 
info
 
links
 
ncrr01carr02r03calmimr05r06r07r08r09r10r11r12r13
Region R07 Submenu
Latest News
News Headlines
Foto Releases
One Visayas
Special Reports
Infobytes eNewsletter
120201-r7-youfra

The Franciscan Youths (YOUFRA) of Enrique Villanueva, Siquijor: Feeling triumphant after giving their share to the community. Tree planting and clean up activities are one of the regular activities of these youth to help mitigate the adverse effects of climate change following their weekly formation at the Our Lady of Mt. Carmel Parish in Enrique Villanueva, Siquijor. (pia-siquijor/Rizalie Anding Calibo)
Central Visayas Region

PIA Press Release
Thursday, January 05, 2012

DSWD sets up grievance system for Pantawid program

by Maryknoll Lague

CEBU CITY, Jan 6 (PIA) -- The Department of Social Welfare and Development (DSWD) has set up the Grievances Redress System (GRS) nationwide to attend and respond to complaints and grievances on non-compliant, undeserving and unqualified beneficiaries including personnel who take advantage of the Pantawid program for personal gains and benefits.

According to DSWD-7 Pantawid program coordinator Aileen Lariba, after the nationwide simultaneous training on the GRS, the office has now received 1,741 complaints for Central Visayas.

Lariba said that in the latter part of 2011, the Pantawid Pamilyang Pilipino Program faced many implementation challenges considering the continuous expansion of the coverage of the program.

"Some of these are complaints on undeserving beneficiaries or Pantawid cards being sold to loan sharks and personnel that are taking advantage of their positions," Lariba added.

In response to this, DSWD implements the GRS to establish a systematic, professional, rule-based procedures for handling grievances and appeals that are essential to minimize and manage risks to ensure that the program achieves its goals and meets the need of the poor.

Lariba bared that as of this time, some 814 Pantawid Pamilya households have already been delisted from the program in Central Visayas.

This figure includes those households that have been delisted under the GRS such as those who have voluntarily waived from the program, while the rest of the figures are still under thorough investigation, Lariba said.

To ensure efficient and transparent procedures of termination, Lariba revealed that it is the Pantawid Pamilya’s National Advisory Committee that provides a resolution recommending sanctions for some identified cases, and is duly approved by secretary “Dinky” Soliman for immediate implementation.

The following grievances cases that were identified in the resolution included misbehavior of beneficiaries; giving out false information such as assuming the identity of a potential beneficiary during registration and validation process; conduct Unbecoming of LGU officials; conduct unbecoming of partner agencies and conduct unbecoming of DSWD’s Pantawid Pamilya Workers.(mbcn/ml/PIA-7)

 
Latest Stories
  • Solar energy to light up 75 more houses in off-grid areas in NegOr (R07)
  • NGO urges public to collect, propagate seeds to create native tree forests in CV (R07)
  • DSWD brings Pantawid Pamilya program to Dumaguete City (R07)
  • NGO to hold free breast, cervical cancer screening (R07)
  • Cebu-based NGO to hold free screening for breast, cervical cancer (R07)
  • Army, NGOs serve free health services (R07)
  • Negrenses invited to join e-Trike design contest (R07)
  • Solar bottle bulbs light up public market in Asturias town (R07)
  • Simple floating deck in Asturias town attracts local tourists (R07)
  • Ubay opens high caliber Basketball tournament (R07)
  • Feature: Agrarian communities upbeat on communal irrigation (R07)
  • Dumaguete’s Sinulog Festival contingent lands in Top 10 (R07)
  • NYC to conduct reg'l orientation on PYDP (R07)
  • Info, marketing complexes soon to rise for agrarian communities in Bohol (R07)
  • Bohol rice production Up by over 16 percent in 2011 By Rey Anthony H. Chiu (R07)

    Philippine Official Gazette | Office of the President | Presidential Communications Operations Office
    For comments and feedback, please email PIA Newsdesk
    Copyright © 2005 Philippine Information Agency
    PIA Building, Visayas Avenue, Diliman, Quezon City 1101 Philippines